Terms and Conditions

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2 for 1 Terms and Conditions­

This offer cannot be­ used in conjunction with any other offer. Multiple vouchers may be purchased (up to a maximum of 5) and are valid for up to 12 months. 2 for 1 must be specified when purchasing. 2nd Driver / Activity Vouchers can be issued blank, but cannot be applied for retrospectively. The 2 for 1 offer includes 1 drivers and 1 driving guests and the time bought is shared betweeen them when used to book a V1P format session (2 for 1 does not apply to superdriver days). It doesn't give double the driving / activity time.  The "lead" Voucher is issued as a full Gift Pack as selected. The 2nd Voucher is issued as a Gift Voucher only (with a Gift Card on Standard Plus Over £100 + Diamond Vouchers). Other Upgrades can be added by request. Acceptance of 2 for 1 offer vouchers by specific venues on specific dates is discretionary and subject to availability. Vouchers purchased before a VAT increase will NOT attract a vat surcharge if used after the increase date.
Note* Standard Gift Vouchers are sent in an "e" version by e mail, to allow you to print off presentation copies. We are happy to post a hard copy version if requested - please add £2.95p.­

 

GENERAL BOOKING CONDITIONS (including Gift Voucher Bookings)

1.    ACCEPTANCE OF BOOKINGS
On confirmation of your booking through Motor Safari we reserve an allocation in our programme.  All such bookings are subject to availability and Motor Safari reserve the right to amend bookings; however, in such cases we will make every effort to offer you a satisfactory alternative programme.

2.    All parties agree – as a condition of booking - that any disputes or litigation arising from any matter relating to services or goods provided by Morgan Events Ltd or any subcontractor or agent shall fall under the exclusive jurisdiction of UK courts.

3.    The person making the Booking warrants that he/she has the authority of all the persons included in the booking, whether or not detailed by name on the Booking Form, to accept the booking conditions as specified.

4.    PAYMENT
A payment in respect of each programme is required as confirmation and must accompany the booking. Final acceptance of a booking will always be subject to availability and full payment. In the case of payment not being received we reserve the right to cancel a booking under the terms of our cancellation policy (below.) Motor Safari will not accept any liability for any delay or additional expense incurred in such a case.  All cheques to be made payable to Morgan Events Ltd.

5.    CHANGES TO YOUR BOOKING
If you wish to make an amendment to your booking after it has been confirmed, details of the changes you require must be conveyed in writing to Motor Safari’s booking office.  There is a charge of £15 per booking change.  Motor Safari cannot guarantee to satisfy a request to amend programme arrangements; however, we will make every effort to accommodate your requirements.
Motor Safari reserves the right to amend booking arrangement details and specific vehicles or equipment used.

6.    CANCELLATIONS / REFUNDS
No automatic refunds are available for goods, services and / or vouchers purchased.  Goods and services are not transferable. A Credit Note can be issued to the value of the goods purchased.  Credit notes are valid for a 6-month period and must be used within the 6-month period from date of purchase of goods. This does not affect your statutory rights.
Cancellations within 30 days of the commencement of the programme must be made in writing and sent by recorded post to Motor Safari’s booking office.  Should a programme booking be cancelled, you will be liable to cancellation charges in accordance with the following scale:
Cancellations will be charged at 100% is we are unable to re-sell the allocation.
29 days plus – 50% plus any costs /Gift Packs / vouchers / videos / postage / credit card charges etc.
14 – 28 days – 75% plus any costs /Gift Packs / vouchers / videos / postage / credit card charges etc.
1 – 14 days – 100%
Percentage cancellation charges will take effect from the date of receipt of correspondence by Registered Post advising of the cancellation.

7.    HOLIDAY INSURANCE
For your own protection we advise that you be properly insured against the full range of potential problems that may arrise e.g. cancellation costs etc.  We recommend you arranged appropriate Insurance cover for travel / holidays and activity holidays.

DAMAGE DEPOSIT. In 25 years of operation, we have never had a customer injury or a vehicle damaged. All events start with a Safety Briefing where the Rules & Regulations relating the the event are explained and guests sign to confirm their understanding and acceptance. Guests are reminded that they are potentially liable for damage or injury caused by reckless or irresponsible behaviour, or where they fail to follow the rules relating to the venue or the instructions of an Instructor or member of the Motor Safari / Morgan Events Ltd event team. DAMAGE DEPOSIT. Damage to vehicles may be charged against the credit / debit card details used to make the booking in these circumstances


8.    GENERAL
Motor safari takes due care and attention in arranging your programme in accordance with the terms shown in its current published brochures.  Descriptions of programmes and prices are published in good faith and are believed to be correct at the time of printing.

9.    Motor Safari operational standards are consistent with the standards of Safety and Service as specified by the Department of Transport and the Motor Industry.

10.    Customer problems are very rare and our Customer Satisfaction Index score reflects our commitment to excellence. Any cause for dissatisfaction must be taken up with the Motor Safari Senior Instructor or Course Co-ordinator in charge of the programme at the time.
If you remain dissatisfied let us know within 7 days of the occurrence and we will do all in our power to resolve the matter.

11.    V.A.T and Fuel Surcharges.
Where applicable prices include VAT at 20% or the rate specified by the Inland Revenu at that time.  These may vary directly with any changes in this rate prior to the commencement of your programme. Where Government Fuel Duties are raised or lowered or fuel prices rise sharply, Motor Safari reserves the right to adjust booking costs by an equivalent percentage. A Fuel Surcharge may require an additional payment, or in the case of Gift Vouchers, customers may prefer to take a reduced driving time option. Note. We have never (to date) had to make a surcharge. It is only in the case of sudden large increase in fuel cost or where Gift Vouchers or bookings having been extended or postponed that this may be a possibility.  

12.    GIFT VOUCHERS VALIDITY
Gift Vouchers are valid for 12 months and must be used to book a date within 6 months of the date of issue. Vouchers are transferable, but non refundable and have no equivalent cash value. If, for any reason you are unable to book your event by the expiry date, your voucher may be extended for a further 6 months upon application and as long as the voucher has not expired.  There is an administration fee of £15 for these services.  If the price of the activity has increased or there is a fuel surcharge applicable since the original date of issue, there may also be a supplement to pay on extensions.

13.     GIFT VOUCHER TIMINGS
 Allow up to 1, 2 or 6 hours at the venue depending on the voucher booked. The time at the venue is for guidance and is not to be misinterpreted as course duration. The total driving  / activity time is not less than 40 minutes for 1hr V1P bookings; or 105 mins for 2hr V1P bookings. Please arrive 5 minutes before your booking time to ensure a prompt start.

14. AVAILABILITY - DATES AND VENUES: We offer dates 7 days a week at one (or more) venues in the UK - subject to pre-booking and availability. This guarantees that a voucher holder is able to be offered a choice of dates within the 6 months booking period and 12 months validity period. We offer, venues UK wide for Corporate and Group Days and Platinum Gift Voucher holders. Individual Gift Voucher holders are offered - but not guaranteed - regional venues within 3hrs traveling time (by car) of their home.  Motor Safari is not responsible or liable where voucher holders are unable to book or match dates and venues.