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Terms and Conditions (from £49.00)
Welcome to the Motor Safari Shop
Off Road Driving Experience Gift Vouchers options range from Standard, Bronze, Silver, Gold and Diamond to Platinum and "1st Drive" for youngsters from 7 years of age.
Price Promise. We are so confident that our prices offer the very best value, that we guarantee to beat the price of any advertised equivalent package.
For "last minute" bookings, we can forward you an "e" voucher pack that you can print off at home, just in case the post is delayed.
We guarantee you a truly enjoyable new experience that will put the pleasure back into driving.
You can book on-line below, e-mail us at: info@motor-safari.co.uk or by telephoning 07968 058011 or 01978 754 533 if you prefer to chat through the options.
COMMITMENT TO QUALITY
Motor Safari (Morgan Events Ltd) is one of the U.K.’s leading suppliers of 4 wheel drive and multi-activity event programmes.
We are committed to supplying our customers with programmes of the highest quality in every aspect from the best-qualified staff to the quality of vehicles and equipment.
In order that we can provide you with best service, we would request that you read the booking conditions below.
BOOKING CONDITIONS
1. ACCEPTANCE OF BOOKINGS
On confirmation of your booking through Motor Safari we reserve an allocation in our programme. All such bookings are subject to availability and Motor Safari reserve the right to amend bookings; however, in such cases we will make every effort to offer you a satisfactory alternative programme.
2. All parties agree – as a condition of booking - that any disputes or litigation arising from any matter relating to services or goods provided by Morgan Events Ltd or any subcontractor or agent shall fall under the exclusive jurisdiction of UK courts.
3. The person making the Booking warrants that he/she has the authority of all the persons included in the booking, whether or not detailed by name on the Booking Form, to accept the booking conditions as specified.
4. PAYMENT
A payment in respect of each programme is required as confirmation and must accompany the booking. Final acceptance of a booking will always be subject to availability and full payment. In the case of payment not being received we reserve the right to cancel a booking under the terms of our cancellation policy (below.) Motor Safari will not accept any liability for any delay or additional expense incurred in such a case. All cheques to be made payable to Morgan Events Ltd.
5. CHANGES TO YOUR BOOKING
If you wish to make an amendment to your booking after it has been confirmed, details of the changes you require must be conveyed in writing to Motor Safari’s booking office. There is a charge of £15 per booking change. Motor Safari cannot guarantee to satisfy a request to amend programme arrangements; however, we will make every effort to accommodate your requirements.
Motor Safari reserves the right to amend booking arrangement details and specific vehicles or equipment used.
6. CANCELLATIONS / REFUNDS
No automatic refunds are available for goods, services and / or vouchers purchased. Goods and services are not transferable. A Credit Note can be issued to the value of the goods purchased. Credit notes are valid for a 6-month period and must be used within the 6-month period from date of purchase of goods. This does not affect your statutory rights.
Cancellations within 30 days of the commencement of the programme must be made in writing and sent by recorded post to Motor Safari’s booking office. Should a programme booking be cancelled, you will be liable to cancellation charges in accordance with the following scale:
Cancellations will be charged at 100% is we are unable to re-sell the allocation.
29 days plus – 50% plus any costs /Gift Packs / vouchers / videos / postage / credit card charges etc.
14 – 28 days – 75% plus any costs /Gift Packs / vouchers / videos / postage / credit card charges etc.
1 – 14 days – 100%
Percentage cancellation charges will take effect from the date of receipt of correspondence by Registered Post advising of the cancellation.
7. HOLIDAY INSURANCE
For your own protection we advise that you be properly insured against cancelation costs. We recommend you arranged appropriate Insurance cover for travel / holidays and activity holidays.
8. GENERAL
Motor safari takes due care and attention in arranging your programme in accordance with the terms shown in its current published brochures. Descriptions of programmes and prices are published in good faith and are believed to be correct at the time of printing.
9. Motor Safari operational standards are consistent with the standards of Safety and Service as specified by the Department of Transport and the Motor Industry.
10. Customer problems are very rare and our Customer Satisfaction Index score reflects our commitment to excellence. Any cause for dissatisfaction must be taken up with the Motor Safari Senior Instructor or Course Co-ordinator in charge of the programme at the time.
If you remain dissatisfied let us know within 7 days of the occurrence and we will do all in our power to resolve the matter.
11. V.A.T
Where applicable prices include VAT at 17.5%. These may vary directly with any changes in this rate prior to the commencement of your programme.
12. GIFT VOUCHERS VALIDITY
Gift Vouchers are valid for 12 months and must be used to book a date within 6 months of the date of issue. Vouchers are transferable, but non refundable and have no equivalent cash value. If, for any reason you are unable to book your event by the expiry date, your voucher may be extended for a further 6 months upon application. There is an administration fee of £15 for these services. If the price of the activity has increased or there is a fuel surcharge applicable since the original date of issue, there may also be a supplement to pay on extensions.
13. GIFT VOUCHER TIMINGS
Allow up to 1, 2 or 6 hours at the venue depending on the voucher booked. The time at the venue is for guidance and is not to be misinterpreted as course duration. The total driving time is not less than 30minutes for 1hr V1P bookings; or 105 mins for 2hr V1P bookings. Please arrive 5 minutes before your booking time to ensure a prompt start.